Warranty

We offer a six-month warranty against manufacturing defects and workmanship. All our products are closely inspected before being shipped out. However, in the rare event your item arrives with a defect, you can contact us here and we'd be happy to assist you in getting your item replaced or repaired.

We cover the shipping!

If warranty is approved on your item, we will cover the whole shipping process — both ways.

Please note:

• Warranty does not cover lost or stolen items
• We reserve the right to void the warranty on any item that shows modification, abuse, or damage beyond normal wear, as deemed by our quality assurance team
• Wear on hardware, lining, or stitching consistent with regular daily use is not covered

For warranty claims, email us at support@veranohiill.com with your order number and photos of the defect. We typically respond within 24 hours.